Ongoing Operational Support

Proactive IT Management. Reliable Performance. Peace of Mind.

Let TriCon Elite Consulting take the weight of IT operations off your shoulders. Our Ongoing Operational Support services are designed to keep your infrastructure running at peak performance so you can focus on driving business growth—not putting out fires.

What We Deliver

Our team becomes an extension of your organization—providing daily operational support, incident response, and strategic maintenance to ensure your environment is secure, optimized, and future-ready.

Proactive Monitoring & Maintenance

24/7 system and network monitoring
Proactive alerting and issue resolution
Scheduled patch management and security updates

Infrastructure Health Checks

Regular performance assessments
Hardware and software lifecycle planning
Capacity and utilization reporting

Fast Response Incident Handling

Rapid ticket triage and resolution
Escalate to senior engineers when needed
SLA-backed response times

Comprehensive Support Plans

Tiered support models tailored to your environment
On-demand remote support and remediation
Monthly service reviews and reporting

What We Support

Our Operational Support services cover your entire IT ecosystem:

Windows and Linux Servers
Virtualized Environments (Hyper-V, VMware)
Microsoft 365 and Azure Infrastructure
Network Devices and Firewalls
Endpoint Management (via Intune or 3rd-party tools)
Backup & Disaster Recovery Platforms

Trusted by IT Teams and Business Leaders Alike

Whether you have an internal IT team that needs extra hands or want to outsource your infrastructure support fully, we provide flexible solutions with enterprise-grade expertise. Our consultants bring years of hands-on experience supporting complex, hybrid environments with zero compromise on security or reliability.